Issue with QR code service in NRA

Incident Report for Ebury Bank

Resolved

a new certificate has been added

Posted Nov 01, 2026 - 23:45 GMT-03:00

Identified

The QR code service uses a certificate for communication with JD, which is now reported as expired; we have contacted JD to determine how to resolve this and restore normal service.

Posted Nov 01, 2026 - 19:13 GMT-03:00

Update

We are continuing to investigate this issue.

Posted Nov 01, 2026 - 18:46 GMT-03:00

Investigating

We are evaluating the problem

Posted Nov 01, 2026 - 18:39 GMT-03:00

This incident affected: EBB Banking (Decoding PIX Key and QR Codes) and DigitalFX (Banking WIthdraw API, Banking Deposit Service).