All Systems Operational

About This Site

Welcome to Ebury Bank Status Page. Here you can get updates about our services. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Ebury Bank in production, don't hesitate to get in touch with us at https://eburybank.support.ebury.com/servicedesk/customer/portal/13, and we'll get back to you as soon as we can.

In case of any inconvenience during integration, feel free to reach out your Implementation Manager

WebPayments Operational
90 days ago
99.96 % uptime
Today
Payments Operational
90 days ago
99.99 % uptime
Today
Authentication API Operational
90 days ago
100.0 % uptime
Today
Payments API Operational
90 days ago
99.96 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Balance API Operational
90 days ago
100.0 % uptime
Today
Transfers API Operational
90 days ago
100.0 % uptime
Today
Exchange API Operational
90 days ago
99.97 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Statements API Operational
90 days ago
100.0 % uptime
Today
CounterParty API Operational
90 days ago
99.98 % uptime
Today
Payin API Operational
90 days ago
100.0 % uptime
Today
DigitalFX Operational
90 days ago
99.98 % uptime
Today
Autentication-API Operational
90 days ago
100.0 % uptime
Today
Customer-API Operational
90 days ago
99.98 % uptime
Today
Documents-API Operational
90 days ago
100.0 % uptime
Today
Exchange-API Operational
90 days ago
99.97 % uptime
Today
Notification Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
99.97 % uptime
Today
Quotes-API Operational
90 days ago
99.89 % uptime
Today
Webhooks-API Operational
90 days ago
100.0 % uptime
Today
Banking Statement API Operational
90 days ago
100.0 % uptime
Today
Banking WIthdraw API Operational
90 days ago
100.0 % uptime
Today
Banking Deposit Service Operational
90 days ago
100.0 % uptime
Today
Hedge-API Operational
90 days ago
100.0 % uptime
Today
EBB Banking Operational
90 days ago
99.96 % uptime
Today
Deposit TED Operational
90 days ago
99.98 % uptime
Today
Deposit PIX Operational
90 days ago
99.91 % uptime
Today
Deposit PIX QR Code Operational
90 days ago
99.95 % uptime
Today
Withdrawal TED Operational
90 days ago
99.98 % uptime
Today
Withdrawal PIX Operational
90 days ago
99.88 % uptime
Today
Decoding PIX Key and QR Codes Operational
90 days ago
99.95 % uptime
Today
Statement APIs Operational
90 days ago
99.98 % uptime
Today
Account Management Operational
90 days ago
99.98 % uptime
Today
Legal and Regulatory Systems Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Database Maintenance (Banking Services) Aug 12, 2026 22:00 - Aug 13, 2026 03:00 GMT-03:00

We are performing scheduled database maintenance to improve platform performance and security. This maintenance was scheduled following the recent issue related to GitHub.

During this window, core banking services may be temporarily unavailable, including:

* Deposits and withdrawals
* Account creation and onboarding
* Internal transfers

All services will automatically resume once the maintenance is complete. We apologize for any inconvenience and will provide real-time progress updates on our status page.

Posted on Aug 07, 2026 - 10:04 GMT-03:00

Scheduled Maintenance: Central Bank Infrastructure (September 26) Sep 26, 2026 21:30-23:00 GMT-03:00

We are providing the 2026 maintenance schedule for our data center provider responsible for Central Bank communications.

Impacted Services: PIX and TED.

These services may experience temporary instability with an estimated.

Posted on Mar 17, 2026 - 08:27 GMT-03:00

Scheduled Maintenance: Central Bank Infrastructure (November 28) Nov 28, 2026 21:30-23:00 GMT-03:00

We are providing the 2026 maintenance schedule for our data center provider responsible for Central Bank communications.

Impacted Services: PIX and TED.

These services may experience temporary instability with an estimated.

Posted on Mar 17, 2026 - 08:28 GMT-03:00

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Completed - The scheduled maintenance has been completed.
Aug 6, 19:26 GMT-03:00
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 6, 19:26 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 18:30 GMT-03:00
Scheduled - we will be undergoing scheduled maintance during this time for webpayments.bexs.com.br url
Aug 4, 11:22 GMT-03:00

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Resolved - This incident has been resolved.
Jul 31, 10:21 GMT-03:00
Investigating - We are currently investigating the issue in the Pricing Service, which cascades down to FX Operations in some of our products.
Jul 31, 09:53 GMT-03:00

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Completed - The scheduled maintenance has been completed.
Jul 29, 00:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 20:00 GMT-03:00
Update - We will be undergoing scheduled maintenance during this time.
Jul 24, 17:36 GMT-03:00
Scheduled - We will be undergoing scheduled maintenance during this time.
Jul 24, 11:23 GMT-03:00

Jul 28, 2026

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.