All Systems Operational

About This Site

Welcome to Ebury Bank Status Page. Here you can get updates about our services. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Ebury Bank in production, don't hesitate to get in touch with us at https://eburybank.support.ebury.com/servicedesk/customer/portal/13, and we'll get back to you as soon as we can.

In case of any inconvenience during integration, feel free to reach out your Implementation Manager

WebPayments Operational
Payments Operational
Authentication API Operational
Payments API Operational
Portal Operational
Balance API Operational
Transfers API Operational
Exchange API Operational
Payout API Operational
Statements API Operational
CounterParty API Operational
Payin API Operational
DigitalFX Operational
Autentication-API Operational
Customer-API Operational
Documents-API Operational
Exchange-API Operational
Notification Operational
Portal Operational
Quotes-API Operational
Webhooks-API Operational
Banking Statement API Operational
Banking WIthdraw API Operational
Banking Deposit Service Operational
Hedge-API Operational
EBB Banking Operational
Deposit TED Operational
Deposit PIX Operational
Deposit PIX QR Code Operational
Withdrawal TED Operational
Withdrawal PIX Operational
Decoding PIX Key and QR Codes Operational
Statement APIs Operational
Account Management Operational
Legal and Regulatory Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: Central Bank Infrastructure (November 28) Nov 28, 2026 21:30-23:00 GMT-03:00

We are providing the 2026 maintenance schedule for our data center provider responsible for Central Bank communications.

Impacted Services: PIX and TED.

These services may experience temporary instability with an estimated.

Posted on Mar 17, 2026 - 08:28 GMT-03:00

Nov 7, 2026

No incidents reported today.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Resolved - a new certificate has been added
Nov 1, 23:45 GMT-03:00
Identified - The QR code service uses a certificate for communication with JD, which is now reported as expired; we have contacted JD to determine how to resolve this and restore normal service.
Nov 1, 19:13 GMT-03:00
Update - We are continuing to investigate this issue.
Nov 1, 18:46 GMT-03:00
Investigating - We are evaluating the problem
Nov 1, 18:39 GMT-03:00

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Completed - The scheduled maintenance has been completed.
Oct 27, 13:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 10:00 GMT-03:00
Scheduled - Rescheduled - We will be undergoing scheduled network infrastructure maintenance during this period, with no planned downtime.
Oct 26, 13:43 GMT-03:00

Oct 26, 2026

Resolved - This incident has been resolved.
Oct 26, 13:51 GMT-03:00
Update - We are continuing to monitor for any further issues.
Oct 26, 11:17 GMT-03:00
Update - We are continuing to monitor for any further issues.
Oct 26, 10:32 GMT-03:00
Update - We are continuing to monitor for any further issues.
Oct 26, 09:52 GMT-03:00
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 26, 09:34 GMT-03:00
Update - We are continuing to investigate this issue.
Oct 26, 09:31 GMT-03:00
Investigating - We are currently investigating this issue.
Oct 26, 09:30 GMT-03:00

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.