All Systems Operational

About This Site

Welcome to Ebury Bank Status Page. Here you can get updates about our services. If there are interruptions to service, we will post a note here.

As always, if you are experiencing any issues with Ebury Bank in production, don't hesitate to get in touch with us at https://eburybank.support.ebury.com/servicedesk/customer/portal/13, and we'll get back to you as soon as we can.

In case of any inconvenience during integration, feel free to reach out your Implementation Manager

WebPayments Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
99.99 % uptime
Today
Authentication API Operational
90 days ago
100.0 % uptime
Today
Payments API Operational
90 days ago
99.97 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Balance API Operational
90 days ago
100.0 % uptime
Today
Transfers API Operational
90 days ago
100.0 % uptime
Today
Exchange API Operational
90 days ago
100.0 % uptime
Today
Payout API Operational
90 days ago
100.0 % uptime
Today
Statements API Operational
90 days ago
100.0 % uptime
Today
CounterParty API Operational
90 days ago
100.0 % uptime
Today
Payin API Operational
90 days ago
100.0 % uptime
Today
Digitalfx Operational
90 days ago
99.98 % uptime
Today
Autentication-API Operational
90 days ago
100.0 % uptime
Today
Customer-API Operational
90 days ago
99.95 % uptime
Today
Documents-API Operational
90 days ago
100.0 % uptime
Today
Exchange-API Operational
90 days ago
100.0 % uptime
Today
Notification Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Quotes-API Operational
90 days ago
99.91 % uptime
Today
Webhooks-API Operational
90 days ago
100.0 % uptime
Today
Banking Statement API Operational
90 days ago
100.0 % uptime
Today
Banking WIthdraw API Operational
90 days ago
100.0 % uptime
Today
Banking Deposit Service Operational
90 days ago
100.0 % uptime
Today
EBB Banking Operational
90 days ago
99.92 % uptime
Today
Deposit TED Operational
90 days ago
99.93 % uptime
Today
Deposit PIX Operational
90 days ago
99.86 % uptime
Today
Deposit PIX QR Code Operational
90 days ago
99.9 % uptime
Today
Withdrawal TED Operational
90 days ago
100.0 % uptime
Today
Withdrawal PIX Operational
90 days ago
99.89 % uptime
Today
Decoding PIX Key and QR Codes Operational
90 days ago
99.9 % uptime
Today
Statement APIs Operational
90 days ago
100.0 % uptime
Today
Account Management Operational
90 days ago
99.93 % uptime
Today
Legal and Regulatory Systems Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: SFTP / FileMage TLS Certificate Update Jun 25, 2026 18:00-19:00 GMT-03:00

Affected services: sftp.ebury.com.br

We will rotate the TLS certificate on the SFTP / FileMage service to the official Ebury certificate (ebb-ebury-tls). The update will be rolled out environment by environment: dev → staging → production, with production applied last after dev/staging validation.

Expected impact
A brief SFTP/FTPS connection interruption is expected on each host while the FileMage listener restarts. In-flight transfers may be dropped and should be retried after the window. No data is affected.

Please review your integrations against these hosts and plan for this maintenance window within the next week:

Pause or reschedule any automated SFTP jobs/transfers overlapping the window.
Be ready to retry failed transfers once the window closes.

After rollout, validate that your clients trust the new Ebury issuer (CA chain) — flag any pinned-certificate clients in advance.

Posted on Jun 18, 2026 - 09:36 GMT-03:00

Scheduled Maintenance: Central Bank Infrastructure (July 25) Jul 25, 2026 21:30-23:00 GMT-03:00

We are providing the 2026 maintenance schedule for our data center provider responsible for Central Bank communications.

Impacted Services: PIX and TED.

These services may experience temporary instability with an estimated.

Posted on Mar 17, 2026 - 08:24 GMT-03:00

Scheduled Maintenance: Central Bank Infrastructure (September 26) Sep 26, 2026 21:30-23:00 GMT-03:00

We are providing the 2026 maintenance schedule for our data center provider responsible for Central Bank communications.

Impacted Services: PIX and TED.

These services may experience temporary instability with an estimated.

Posted on Mar 17, 2026 - 08:27 GMT-03:00

Scheduled Maintenance: Central Bank Infrastructure (November 28) Nov 28, 2026 21:30-23:00 GMT-03:00

We are providing the 2026 maintenance schedule for our data center provider responsible for Central Bank communications.

Impacted Services: PIX and TED.

These services may experience temporary instability with an estimated.

Posted on Mar 17, 2026 - 08:28 GMT-03:00
Jun 24, 2026

No incidents reported today.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026
Completed - The scheduled maintenance has been completed.
Jun 14, 02:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 01:00 GMT-03:00
Scheduled - We will be performing a scheduled security hardening update on our production databases.

Maintenance steps:

Apply mandatory security flags on database instances

Expected impact:

Database instances will restart briefly to apply the new security configuration. .

Applications may experience brief connection errors during the database restart window.
Estimated duration: ~30/60 minutes

This change has been previously validated in staging and development environments with no issues.

We will post updates here as the maintenance progresses.

Thank you for your patience.

Jun 12, 15:22 GMT-03:00
Jun 13, 2026

No incidents reported.

Jun 12, 2026
Completed - The scheduled maintenance has been completed.
Jun 12, 08:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 07:00 GMT-03:00
Scheduled - we will perform a technical update on our network infrastructure.
What you need to know:

Expected Impact: No service downtime is expected.

However, as this is a structural network change, the environment may experience minor, temporary instability during the process.

We appreciate your understanding and support as we continue to evolve the Ebury Bank Brazil infrastructure!

Jun 9, 09:57 GMT-03:00
Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.