Intermittency in quotation services

Incident Report for Ebury Bank

Resolved

This incident has been resolved.
Posted Oct 26, 2026 - 13:51 GMT-03:00

Update

We are continuing to monitor for any further issues.
Posted Oct 26, 2026 - 11:17 GMT-03:00

Update

We are continuing to monitor for any further issues.
Posted Oct 26, 2026 - 10:32 GMT-03:00

Update

We are continuing to monitor for any further issues.
Posted Oct 26, 2026 - 09:52 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 26, 2026 - 09:34 GMT-03:00

Update

We are continuing to investigate this issue.
Posted Oct 26, 2026 - 09:31 GMT-03:00

Investigating

We are currently investigating this issue.
Posted Oct 26, 2026 - 09:30 GMT-03:00
This incident affected: WebPayments, EBB Banking (Deposit TED, Deposit PIX, Deposit PIX QR Code, Withdrawal TED, Withdrawal PIX), Payments (Payments API, Transfers API, Exchange API, Statements API, Payin API), and DigitalFX (Exchange-API, Quotes-API, Banking Statement API, Banking WIthdraw API, Banking Deposit Service, Hedge-API).
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